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THE BATAVIA COMMUNITY HEALTH IMPROVEMENT PROGRAM

Your care. Your choice.

Batavia City Council approved the program. You can opt out now online, by text or by phone. Have your full service address ready. The utility account number is optional on the web form. No reason is required.

QR code to TAP's opt-out form

01 / Scan to open the form

Open your phone’s camera, point it at the QR code, and tap the link. Enter your name, full service address and contact details, then submit. You can leave the utility account number blank.

my.taptelehealth.com/opt-out

02 / Text DECLINE

(855) 687-3113
  1. Send the word DECLINE.
  2. Open the link in TAP’s reply.
  3. Complete the form to submit your request.

Message and data rates may apply. Sending the keyword starts the process.

03 / Call TAP

(855) 687-3113
  1. Say you want to opt out of the Batavia program.
  2. Follow the automated prompts and provide your utility-account details.
  3. Ask for confirmation and any next steps.

Have ready: Account holder’s name, full service address and contact information. The utility account number is optional on the web form; if provided, include any leading zeros. No medical information is needed.

Keep your confirmation. A request receipt and a utility-bill change are separate steps. Contact TAP at the number above to confirm the status. Continue paying your utility charges as usual.

BATAVIA PARTICIPATION DESK
TAP handles opt-out requests. The City of Batavia handles utility-bill adjustments. See your City program notice for service and billing dates.