Bring care to your communityCommunity voices
Behind every text is someone trying to care for a family, stay at work, or figure out what to do next. Hear what changes when their community puts care within reach.
The resident film
Tap telehealth is so fast, so convenient and so helpful! It is a blessing in a rural area and little to no downtime from work.
Four films. Real perspectives.
A parent. A working family. Someone who checks back. The people who answer an emergency. Choose a story and hear it in their own words.
The next connection worth building
Roads connect us. Schools prepare us. Libraries open doors. Emergency services stand ready. Everyday access to care deserves a dependable place in that same community plan.
Your community makes the connection possible. Tap operates the care program alongside your local doctors, clinics, schools and EMS.
What that connection feels like
Real words from people who reached out. Explore selected resident feedback from January–August 2026, shared anonymously and in their own words.
Tap telehealth is so fast, so convenient and so helpful! It is a blessing in a rural area and little to no downtime from work.
I love being able to access a healthcare professional quickly. They have excellent customer service and truly care to make you better!
I find tap health to be a lifesaver, they're always attentive, very easy to talk to somebody. And they are always willing to help any, way they can great service. More people need to utilize
Quick and easy access to physician for assistance
Was fast and very thorough. The rep was extremely informative and helpful.
I love this feel-health system it saves me a lot of time and money as well. Everyone is nice and helpful. I get great advice and it’s very quick.
Curated positive feedback; this is not a representative survey or a satisfaction-rate calculation. Comments are reproduced from verified feedback records.
Illustrative school morningA healthier rhythm for families
When care is easier to reach, a parent has guidance on what to do—and when a child can safely return. The benefit reaches the family, the classroom and the community.
School figures reported by Tap’s founder. The evaluation and reporting period have not yet been provided for independent review. Return to school depends on recovery and school policy.
Explore community valueThe needs behind the messages
The reported diagnosis records show a range of needs. This gives leaders a view of the care people seek—not a count of ambulance trips prevented.
Across the current reporting modelOverall records. Not filtered to an individual city.
January–August 2026 · 6,332 diagnosis records
These six selected categories account for 1,795 of 6,332 diagnosis records; the remaining 4,537 use other labels. This is a selected mix, not a top-six ranking. Bronchitis combines the model labels Unspecified bronchitis, Bronchitis, Other bronchitis and Chronic bronchitis. Gastroenteritis / vomiting combines Gastroenteritis, Vomiting and Nausea and vomiting; it does not include Viral intestinal infection or Pregnancy vomiting. Counts are diagnosis rows, not distinct people or visits. City and platform-source filters do not apply, so these figures cannot support city-specific comparisons.
The visit ends. The connection stays.
An answer in a difficult moment matters. So does hearing from someone afterward. Listen to what that follow-up meant.
A familiar idea. A new connection.
From roads to emergency response, communities create services that work because people support them together. The same question belongs in everyday care: what would it mean if every family had a dependable place to start?
State and local governments help fund 911 through fees collected by telephone and wireless providers. It is a familiar example of preparing a shared service before it is needed. Tap is a separate care program; it does not replace 911 or draw on designated 911 fees.
National 911 ProgramEnhanced Marketplace premium help ended in 2025, although standard tax credits remain for eligible households. New Medicaid work or community-engagement requirements generally begin by January 2027 for certain adults, with exemptions and some earlier state starts. A dependable path to everyday care matters through those changes.
IRS: premium tax creditsCMS: Medicaid requirements and exemptionsResidents can decline participation. Local eligibility, billing and terms apply. Medicine, additional labs and imaging are paid separately.
See the fee, responsibilities and resident choice
The conviction behind Tap
Dr. Dirk Perritt’s experience serving as Rockwall County Health Authority shaped a conviction: communities need a dependable connection to everyday care in place before a crisis arrives.
Some families already have a doctor they can text—a relative or a trusted friend. Tap exists to put that kind of connection within every family’s reach, alongside the local doctors and services their community already has.
Dr. Dirk Perritt Physician · Founder, TapYour community. Your priorities.
Start with a work session: your council’s questions, in a room, before any vote. Or explore a smaller beginning—a ZIP code, a fire district or an employee program first.
Plan a community work sessionExplore the community programResident comments: selected positive service-experience feedback verified in Tap’s Power BI model on September 7, 2026. Identifying information is withheld. City attribution comes from the feedback model, not independent residency verification, municipal endorsement or confirmation of a citywide contract. No clinical record is attached to a comment.
Films feature testimonial interview excerpts; their experiences do not establish that every resident will have the same result. These films use the selected reference-score editions. Music and photography details accompany the films.
EMS: Tap’s Ferris account reports 20% fewer non-emergent runs. Its separate October 2024 city-manager letter reports a 19% decline in overall EMS call volume. These measures are distinct; neither is a guaranteed outcome.
City manager’s letterFull film, photography and music creditsSchool figures remain founder-reported with underlying evaluation pending. The clinical categories are an overall diagnostic-record snapshot, not city outcomes or avoidable-emergency counts.
Health Authority role · City of Fate council minutes