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All care topicsEyes, ears & dental

Pink eye

Redness and discharge can be caused by infection, allergy or irritation. Eye pain, light sensitivity or vision changes deserve prompt assessment.

Common symptoms
  • Redness in one or both eyes
  • Watery or mucus discharge
  • Itching, burning or a gritty feeling
  • Eyelid swelling or crusting
A useful care conversation

Describe when redness began, discharge, exposures and contact-lens use. An optional photo may help, but it cannot exclude a more serious eye problem. Stop wearing contact lenses while symptomatic and seek eye-care advice. Antibiotics do not treat viral pink eye.

When to seek more care
  • Get prompt eye care for pain, light sensitivity, blurred vision, marked redness or symptoms that worsen.
  • A newborn with a red or draining eye needs medical care right away.

General educational information, not a diagnosis or a complete symptom checker. The right care depends on your circumstances.

For an emergency, call 911. Do not wait for a Tap reply or send a photo first.

About this information

Adapted from Tap’s published care-topic library. Original publication: 2025-01-01. Prepared for this guide: 2026-09-07. Preparation is not a clinical-review certification.

The clinician decides whether advice, testing, an examination or a prescription is appropriate. A listed topic does not guarantee remote treatment or a refill. Tap does not prescribe controlled substances.