General health questions
You do not need to know the diagnosis to ask for help understanding a non-emergency health concern.
What we can discuss
- Understanding a health concern
- Making sense of prior advice
- Finding the appropriate care setting
- Planning follow-up
A useful care conversation
Describe the main concern, when it began and what has changed. Share relevant diagnoses, medicines and previous advice. A clinician can help clarify options and whether primary care, a specialist, testing or an in-person visit is the right next step.
When to seek more care
- New severe symptoms or rapid deterioration need prompt in-person assessment. For an emergency, call 911 rather than waiting for a reply.
General educational information, not a diagnosis or a complete symptom checker. The right care depends on your circumstances.
For an emergency, call 911. Do not wait for a Tap reply or send a photo first.
About this information
Adapted from Tap’s published care-topic library. Original publication: 2025-01-01. Prepared for this guide: 2026-09-07. Preparation is not a clinical-review certification.
The clinician decides whether advice, testing, an examination or a prescription is appropriate. A listed topic does not guarantee remote treatment or a refill. Tap does not prescribe controlled substances.