Ask what the nurse noticed.
Write down when the symptoms began and anything the school needs before your child returns. Use the school’s usual absence reporting process.
Batavia, Illinois · Family guide
A sick day
in Batavia.
The nurse calls while you’re picking up another child. Once you’re home, an eligible parent or guardian can text TAP to talk through what happened and what to do next.
For parents and caregivers
From pickup
to a plan.
Bring the school nurse’s observations home with you. They can help you describe what changed during the day.
Check your household.
Choose Batavia, Illinois in TAP’s access check. School attendance alone does not determine eligibility. Follow the current instructions for your address and confirm when your household can start care.
Check access ↗Start a conversation.
Save the care contact TAP provides. A parent or guardian can text “Hi,” indicate they’re asking about a child and describe what they’ve noticed. The clinician can discuss whether an exam or testing is needed.
Try the fictional text example →Local program information
Care, participation
and school questions.
Batavia’s City Council approved the community program on November 2, 2026. Check the current instructions for your household before starting care.
Care access
Use TAP’s household access page to find current care instructions and contact options.
Find the care team ↗City participation
See how household participation and billing work, including how to decline. This is the place for participation questions.
Batavia participation information ↗School return
Ask your school nurse about absence reporting, documentation and when your child may return. Keep following the school’s routine even if you contact TAP.
Batavia Public School District 101 ↗School and community context
Care between health fairs
At the September 29, 2026 Committee of the Whole meeting, BPS101 Community Outreach Coordinator Amy Nelson described the district’s two annual health fairs and the transportation, child-care and medical-access barriers that families encounter throughout the year. She discussed how getting guidance from home could help.
TAP proposes making these family guides available through school channels if the district chooses to participate. School outreach remains a proposal for district review.
Listen to the committee remarks · 1:39:07–1:42:00 ↗Keep the guide handy
Resources for
the next sick day.
The one-page family guide walks through access, first contact and school follow-up. For a medical emergency, call 911.