School family guide
One child feels sick. Two others need picking up. A parent in an eligible household can text TAP from home for help deciding what to do next.
Texting the TAP care team
Check your household’s access, save TAP’s contact, and text “Hi.” A parent or guardian can start in their usual messaging app.
Your child wakes up feeling unwell. After confirming household access, tell the care team what you’ve noticed and when it began.
The clinician can recommend an examination or testing when needed. Follow your school’s absence and return policies. For emergencies, call 911.
TAP care team
Text Message · SMS
Today 7:10 AM
The opening of How to Use TAP follows one gold ribbon past an empty desk to a child at home.
Easy Lemon by Kevin MacLeod, licensed under CC BY 4.0. Music edited and mixed for the full TAP film.
School and family resources
A nurse can put current care instructions in a parent’s hands. Choose a role to see the guide and the next steps.
For parents & caregivers
Check access before your child gets sick. When you need help, contact the care team directly and keep the school informed through its usual absence process.
Download the parent guide ↓Check eligibility and keep current care instructions close by.
A parent or guardian starts the conversation and follows consent and intake instructions.
Report absences through your school’s usual process and follow its return requirements.
Short films
Dr. Maya’s family finds humor in familiar health questions. Each film offers English and Spanish captions.
Fictional comedies with AI-generated performers. The doctor in the home is a storytelling device for text-based care.
Attendance research
Three sources describe different populations and measures. Open each source to see who was studied and how the result was reported.
TAP’s founder reports that students returned to school 2.5 days sooner. The published account does not specify the time period or comparison group.
The source does not provide a student count, define how return was measured, or link to an evaluation. The figure cannot estimate annual absences prevented or predict results for Batavia.
In a 2024 letter, the Ferris city manager reported 20% fewer school absence days among children who used the service.
The letter does not supply the underlying school data, student count, dates, comparison group, or analysis. Those details would be needed to assess whether TAP caused the change.
A study of six elementary schools estimated fewer absence days with a school-based telemedicine program.
The study involved 4,203 students and estimated a 7.7% reduction (95% confidence interval: 1%–14%). It evaluated a different delivery model and population. Its estimate cannot be transferred to parent-at-home TAP care.
ILLUSTRATIVE SCENARIO
Choose a group size, participation level and hypothetical change in absences. The result shows how those assumptions add up.
500 eligible students × 20% participating × 0.5 fewer days/year = 50 student-days/year
Reach
Can families find and understand the instructions?
Access
Can eligible households start care when they need it?
Experience
Do parents report less confusion and travel burden?
Attendance
Do comparable, aggregate trends change over time?
A proposed evaluation should define eligibility, baseline and follow-up periods, comparison methods, and privacy controls before examining results. Routine seasonal change is not proof of impact.
Printable resources
Find the next step for your family or school team. Each guide fits on a single printed page.
How to check access, start a care conversation, and stay connected with school.
Download guide ↓
Language to offer families, the parent’s next step, and the school’s role.
Download guide ↓
A focused pilot, clear responsibilities, and a practical way to evaluate progress.
Download brief ↓Schools can adapt this sample for their usual family communication channels after checking local access instructions and district policy.
Batavia, Illinois
Find Batavia household program information, the route to care and school-day resources in one place.
Open the Batavia guide →Not automatically. Household access depends on the applicable community or employer program. A school district can extend beyond municipal boundaries. Check your address and current program instructions with TAP.
No. TAP can help with a care conversation when eligible families need guidance. Keep your child’s established care relationships, preventive visits, and recommended follow-up.
This school outreach guide directs a parent or guardian to initiate care and follow TAP’s consent and identity process. Ask the care team about the consent requirements for your child.
No. Attendance reporting, documentation and return-to-school requirements are set by the school. Ask the school what it needs, and discuss any appropriate documentation with the care team.
Terms and launch dates depend on your program. Check the current official community or employer instructions. Your program’s care and participation information will explain the charges and enrollment terms that apply.
This website collects no health messages. Families contact TAP directly. Ask your school what documentation it needs. Your family can discuss that request with the care team.
TAP’s official access website offers a Spanish view. Ver las instrucciones de acceso en español ↗. The school guides are also available in Spanish. Descargar las guías en español →
